Terms and Conditions
Effective Date: 1st November 2024
Welcome to Desea! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Desea’s website, you agree to comply with these Terms. Please read them carefully before purchasing or engaging with our services.
General Information
1. Desea is a provider of premium chai premixes and related products for B2B customers.
2. These Terms may be updated periodically. Please review them regularly to stay informed.
Eligibility
1. Customers must be business entities or individuals over 18 years old with a valid business interest.
2. By using our website, you confirm you meet these criteria.
Products and Services
1. All products are subject to availability and may change without notice.
2. Images on the website are for illustration purposes; product appearance may vary slightly.
Pricing and Payments
1. All prices are in INR and may change without prior notice.
2. Payment must be made at the time of order through accepted methods listed on our website.
3. Payments are securely processed via third-party payment gateways; Desea does not store customer payment information.
Shipping and Delivery
1. Orders are typically processed within 24 hours of confirmation. Delivery times depend on the shipping method and location.
2. Shipping charges will be displayed during checkout.
3. Desea is not responsible for delays caused by shipping providers or unforeseen circumstances.
Returns and Refunds
1. Returns are accepted under the Refund and Return Policy. Products must be unused and in original condition.
2. Refund requests should be submitted within [specific timeframe] after delivery.
3. Return shipping costs are the customer’s responsibility unless the product is damaged or defective.
Intellectual Property
1. All content on the Desea website, including text, graphics, and branding, is the intellectual property of Desea.
2. Content may not be reproduced or distributed without prior written permission.
Limitation of Liability
1. Desea is not liable for indirect or consequential damages arising from the use of our website or products.
2. Our liability is limited to the product’s purchase price.
Customer Conduct
1. Customers agree not to misuse our website or services for any unlawful or harmful purposes.
2. Breaches may result in service suspension or termination.
Privacy Policy
1. Your use of Desea’s website is governed by our Privacy Policy, detailing how your data is collected and used.
Governing Law
1. These Terms shall be governed by the laws of India.
2. Disputes will be subject to the jurisdiction of the courts of India.
Contact Information
For inquiries or concerns, reach us at:
- Email: Info@desipremix.com
- Phone: 7977071763
- Address: Office #914, Grohitam Building, Plot 14B, APMC Market, Sector 19, Vashi, 400705
By using Desea’s website, you agree to these Terms and Conditions. Thank you for choosing Desea!
